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CERTIFICATIONS

IQNET386.19 KB
ISO 9001-2015 237.64 KB
ISO 9001-2015 ANNEX 237.64 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: TRAIN (Line 3)

QUALITY CERTIFICATIONS
UNE 93200-2008 LINE 3 242.44 KB
UNE-EN 13816-2003 FOR LINE 3338.36 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance6.4 MB
Indicators 2023: July - December198.8 KB
Indicators 2024: January - June196.75 KB

CHARTER-SERVICE ASSURANCE AND INDICATORS : BILBAO TRAM SERVICE

QUALITY CERTIFICATIONS
UNE 93200 BILBAO AND GASTEIZ TRAM SERVICES496.77 KB
UNE-EN 13816-2003 BILBAO AND GASTEIZ TRAM SERVICES666.74 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance5.47 MB
Indicators 2023: July - December204.94 KB
Indicators 2024: January - June201.29 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: VITORIA-GASTEIZ TRAM SERVICE

QUALITY CERTIFICATIONS
UNE 93200 BILBAO AND GASTEIZ TRAM SERVICES496.77 KB
UNE-EN 13816-2003 BILBAO AND GASTEIZ TRAM SERVICES666.74 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance5.47 MB
Indicators 2023: July - December203.87 KB
Indicators 2024: January - June202.32 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: BUS SERVICES (Bizkaibus, Lurraldebus)

QUALITY CERTIFICATIONS
UNE 93200-2008 BIZKAIA AND GIPUZKOA BUS SERVICES249.41 KB
UNE-EN 13816-2003 BIZKAIBUS474.8 KB
UNE-EN 13816-2003 LURRALDEBUS 340.9 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance4.31 MB
Bizkaibus: 2nd semester 2023179.76 KB
Bizkaibus: 1st semester 2024178.81 KB
Lurraldebus: 2nd semester 2023187.88 KB
Lurraldebus: 1st semester 2024189.25 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: LARREINETA CABLE CAR

UNE 93200-2008 Larreineta cable car459.85 KB
UNE-EN 13816-2003 Larreineta cable car339.82 KB
Charter-Service assurance5.73 MB
Indicators 2023: July - December448.35 KB
Indicators 2024: January - June157.67 KB

CHARTER-SERVICE ASSURANCE AND INDICATORS: RAILWAY

UNE 93200-2008 railway459.85 KB
UNE-EN 13816-2003 railway339.82 KB
Charter-Service assurance6.4 MB
Indicators 2023: July - December195.77 KB
Indicators 2024: January - June196.75 KB