CERTIFICATIONS

IQNET122.44 KB
ISO 9001-2015 46.04 KB
ISO 9001-2015 ANNEX 148.81 KB
ISO 9001-2015 ANNEX 245.71 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: TRAIN (Line 3)

QUALITY CERTIFICATIONS
UNE 93200-2008 LINE 3 (002)37.79 KB
UNE-EN 13816-2003 FOR LINE 3 (002)41.78 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance176.85 KB
Indicators 2019: January - June612.69 KB
Indicators 2019: July - December534.07 KB

CHARTER-SERVICE ASSURANCE AND INDICATORS : BILBAO TRAM SERVICE

QUALITY CERTIFICATIONS
UNE 93200 BILBAO AND GASTEIZ TRAM SERVICES (002)30.75 KB
UNE-EN 13816-2003 BILBAO AND GASTEIZ TRAM SERVICES (002)33.3 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance229.08 KB
Indicators 2019: 1st semester1.65 MB
Indicators 2019: 2nd semester632.44 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: VITORIA-GASTEIZ TRAM SERVICE

QUALITY CERTIFICATIONS
UNE 93200 BILBAO AND GASTEIZ TRAM SERVICES (002)30.75 KB
UNE-EN 13816-2003 BILBAO AND GASTEIZ TRAM SERVICES (002)33.3 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance868.56 KB
Indicators 2019: 1st semester1.84 MB
Indicators 2019: 2nd semester723 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: BUS SERVICES (Bizkaibus, Lurraldebus, Udalbus)

QUALITY CERTIFICATIONS
UNE 93200-2008 BIZKAIA AND GIPUZKOA BUS SERVICES39.57 KB
UNE-EN 13816-2003 BIZKAIBUS (002)42.11 KB
UNE-EN 13816-2003 LURRALDEBUS (002)44.63 KB
UNE-EN 13816-2003 UDALBUS (002)43.36 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance159.12 KB
Udalbus: 1st semester 20191005.46 KB
Udalbus: 2nd semester 2019652.39 KB
Lurraldebus: 1st semester 2019578.43 KB
Lurraldebus: 2nd semester 2019645.15 KB
Bizkaibus: 1st semester 2019641.93 KB
Bizkaibus: 2nd semester 2019648.19 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: LARREINETA CABLE CAR

Charter-Service assurance373.31 KB
Indicators 2019: 1st semester1.08 MB
Indicators 2019: 2nd semester599.13 KB