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CERTIFICATIONS

IQNET122.44 KB
ISO 9001-2015 46.04 KB
ISO 9001-2015 ANNEX 148.81 KB
ISO 9001-2015 ANNEX 245.71 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: TRAIN (Line 3)

QUALITY CERTIFICATIONS
UNE 93200-2008 LINE 3 (002)37.79 KB
UNE-EN 13816-2003 FOR LINE 3 (002)41.78 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance3.37 MB
Indicators 2021: July - December647.05 KB
Indicators 2022: January - June646.85 KB

CHARTER-SERVICE ASSURANCE AND INDICATORS : BILBAO TRAM SERVICE

QUALITY CERTIFICATIONS
UNE 93200 BILBAO AND GASTEIZ TRAM SERVICES (002)30.75 KB
UNE-EN 13816-2003 BILBAO AND GASTEIZ TRAM SERVICES (002)33.3 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance5.4 MB
Indicators 2021: July - December670.27 KB
Indicators 2022: January - June669.47 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: VITORIA-GASTEIZ TRAM SERVICE

QUALITY CERTIFICATIONS
UNE 93200 BILBAO AND GASTEIZ TRAM SERVICES (002)30.75 KB
UNE-EN 13816-2003 BILBAO AND GASTEIZ TRAM SERVICES (002)33.3 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance3.75 MB
Indicators 2021: July - December673.11 KB
Indicators 2022: January - June672.06 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: BUS SERVICES (Bizkaibus, Lurraldebus, Udalbus)

QUALITY CERTIFICATIONS
UNE 93200-2008 BIZKAIA AND GIPUZKOA BUS SERVICES39.57 KB
UNE-EN 13816-2003 BIZKAIBUS (002)42.11 KB
UNE-EN 13816-2003 LURRALDEBUS (002)44.63 KB
CHARTER-SERVICE ASSURANCE AND INDICATORS
Charter-Service assurance159.12 KB
Bizkaibus: 2nd semester 2021586.98 KB
Bizkaibus: 1st semester 2022579.28 KB
Lurraldebus: 2nd semester 2021597.38 KB
Lurraldebus: 1st semester 2022584.08 KB

CHARTER-SERVICE ASSURANCE AND QUALITY INDICATORS: LARREINETA CABLE CAR

Charter-Service assurance5.69 MB
Indicators 2021: 2nd semester447.1 KB
Indicators 2022: January - June446.7 KB

CHARTER-SERVICE ASSURANCE AND INDICATORS: RAILWAY

Indicators 2021: 2nd semester646.11 KB
Indicators 2022: January - June644.54 KB